Shipping & Returns
Shipping Policy
Domestic customers (Japan)
FREE within Japan and shipped via Yamato Neko-Pos with tracking.
International Customers
FREE for orders ¥6000 Japanese Yen and above.
We will dispatch within 2 days except for Sunday and the national holidays.
Via Japan Post International ePacket with tracking in Japan. Tracking service is available for some countries.
Service availability by country
International customers are solely responsible for any and all duties, fees, taxes, or customs charges levied by your destination country for importing foreign goods.
Default Shipping
Asia: ¥690 Japanese Yen
Oceania, Canada, Central America, Middle East, Europe: ¥790 Japanese Yen
South America, Africa: ¥820 Japanese Yen
United States: ¥1150 Japanese Yen
Returns Policy
Domestic customers (Japan)
30days free returns.
International Customers
We cannot offer any return policy due to the costs and time of shipping, along with custom's delays.
In the case of missing or defective items received, kindly reach out to us and we will make it right.